Privacy Policy EvoSlot — Personal Data Protection for Malaysian Members

Introduction & Scope of This Policy

This Privacy Policy explains how EvoSlot ("we", "the platform") collects, uses, stores, discloses, and protects the personal information you provide to us when registering and using the services on evoslot.best. This document applies to all registered members, users browsing our website, and any individual who interacts with the EvoSlot platform in any capacity.

By registering as an EvoSlot member or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy, and you consent to EvoSlot processing your personal data in the manner described in this document.

EvoSlot fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) across all aspects of data processing. The PDPA sets out seven data protection principles that we adhere to: the General Principle, the Notice & Choice Principle, the Disclosure Principle, the Security Principle, the Data Integrity Principle, the Access Principle, and the Data Transfer to Third Countries Principle.

Information We Collect

EvoSlot collects your personal information through several means — directly when you register and use the platform, automatically through technologies embedded in our website, and in certain circumstances, from legitimate third parties such as identity verification providers.

Information collected directly during registration and platform use includes:

• Identity information: Your full name, Malaysian identity card number (MyKad) or passport number, date of birth, and in certain cases, images of your identification documents for KYC verification purposes.
• Contact information: An active Malaysian mobile number (used for OTP verification), a valid email address, and a residential address where required for the verification process.
• Financial information: Details of the payment methods you use for deposits and withdrawals in MYR — this includes the account holder name of your e-wallet (Touch 'n Go, GrabPay, Boost, ShopeePay), your DuitNow account number, or the bank account details used for FPX via Maybank2u or CIMB Clicks. We do not store full credit/debit card numbers in our systems.
• Activity records: Your game history, including bets placed, wins and losses, bonuses used, and login/logout records for your account.

Information collected automatically when you use the EvoSlot platform includes your device's IP address, browser type and version, operating system, pages visited within the platform, the time and duration of each session, and cookie data that helps us remember your preferences and session.

How We Use Your Data

EvoSlot uses the personal data collected solely for legitimate, clearly stated purposes. We never use your data for unrelated purposes without your consent. The primary purposes for which we use your data are as follows:

• Account management: Creating and maintaining your member account, processing your registration, and ensuring you can log in securely to the EvoSlot platform.
• Financial transaction processing: Processes deposits in MYR via e-wallet and FPX, and handles your withdrawal requests quickly and securely.
• Identity verification (KYC): Verifying your identity to comply with applicable Malaysian anti-money laundering (AML) and counter-terrorism financing (CFT) legal requirements.
• Customer support: Assisting you when you contact the EvoSlot support team via LiveChat or WhatsApp — including resolving technical issues, answering account-related enquiries, and helping with any problems you encounter.
• Platform security: Detecting and preventing fraudulent activity, unauthorized access, account misuse, and any conduct that violates EvoSlot's Terms & Conditions.
• Promotional communications: Sending information about relevant EvoSlot promotions, bonuses, and special offers — only to members who have consented to receive such communications.
• Platform improvement: Analysing usage patterns in aggregate (not individual data) to understand how to improve the user experience and introduce more useful new features.

Sharing Data with Third Parties

EvoSlot does not sell, rent, or disclose member personal data to third parties for marketing or commercial purposes. However, in the course of operating the platform, we may share data with selected third parties under the following limited circumstances:

• Payment service providers: E-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and the FPX gateway require minimal transaction information to process your deposits and withdrawals. Only the data strictly necessary for this purpose is shared.
• Identity verification providers: Authorised third-party KYC service providers may process your verification documents. All such providers are bound by strict confidentiality agreements and security standards equivalent to those of EvoSlot.
• Game providers: Live casino and game providers such as Evolution, SA Gaming, and Pragmatic Play require minimal information (session ID and balance) to enable gameplay. They do not receive your full identity details.
• Legal authorities: EvoSlot will disclose personal data when required by Malaysian law, court order, or a lawful request from a law enforcement authority.

In all of the above cases, EvoSlot ensures that only the minimum necessary data is shared, and all third parties receiving that data are bound by strict confidentiality obligations. We do not permit third parties to use your data for their own purposes unrelated to the services they provide to EvoSlot.

Technical Security Measures

EvoSlot continuously invests in security infrastructure to ensure members' personal data remains protected against unauthorized access, loss, alteration, or improper disclosure. Key technical measures we employ include:

• 256-bit SSL/TLS Encryption: All communication between your web browser and EvoSlot's servers is encrypted using SSL/TLS protocol with 256-bit key strength — ensuring no third party can intercept or read data in transit.
• AES-256 data-at-rest encryption: All personal and financial data stored in EvoSlot's databases is encrypted using the Advanced Encryption Standard (AES) with a 256-bit key — the same standard used by government-level security agencies worldwide.
• Two-factor authentication (2FA): EvoSlot members can enable two-factor authentication for an added layer of security at login — using an OTP sent to their registered Malaysian mobile number.
• Continuous security monitoring: EvoSlot's automated monitoring system continuously watches for suspicious activity on the platform and alerts our security team whenever any anomaly is detected.
• Internal access controls: Access to member personal data within the EvoSlot organisation is strictly limited to employees who require it to perform their specific job functions, with comprehensive audit logs maintained at all times.

Use of Cookies

The EvoSlot website uses cookies — small text files stored in your web browser — to enhance the user experience and ensure the platform functions correctly. The following types of cookies are used:

• Required session cookies: These cookies are essential for the platform's core functions — such as maintaining your login status during a session, remembering your language preference, and ensuring session security. Without them, the EvoSlot platform will not function properly.
• Performance cookies: Helps us understand how users interact with the platform — which pages are visited most, how long sessions last, and where users encounter technical issues. This data is used in aggregate form and does not identify individuals.
• Functional cookies: Remembers your personal preferences — such as display limits, game settings, and communication preferences — for a more personalized experience each time you log in to EvoSlot.

You can configure your web browser to reject or delete cookies at any time. Please note, however, that disabling required cookies may affect the functionality of the EvoSlot platform and you may not be able to access all available features.

Your Rights as an EvoSlot Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data processed by EvoSlot:

• Right to access data: You have the right to request a copy of the personal data we hold about you. This request can be made by email to support@evoslot.best and will be processed within 14 business days.
• Right to rectify your data: If any data we hold about you is inaccurate or incomplete, you have the right to request a correction. You may also update basic details such as your phone number and email address directly through your account settings.
• Right to withdraw consent: You may withdraw the consent you have given to EvoSlot to process your data at any time. However, doing so may affect our ability to continue providing services to you.
• Right to object to processing: You have the right to object to the use of your data for specific purposes, particularly for direct marketing and promotional communications.

To exercise any of the above rights, please contact the EvoSlot team by email at support@evoslot.best, clearly stating your request. We will acknowledge receipt within 3 business days and complete the request within 14 business days from the date of acknowledgement.

Data Retention Period

EvoSlot retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or for the period required under applicable Malaysian law. Our general data retention guidelines are as follows:

• Active account data: Retained for as long as your account remains active and for the required period following account closure as mandated by Malaysian law.
• Financial transaction records: Records of all deposits and withdrawals in MYR are retained for the minimum period required under Malaysia's anti-money laundering (AML) regulations.
• Security logs: Access logs and security activity records are retained for a sufficient period to support the detection and investigation of security incidents.
• Communications data: Records of correspondence between you and the EvoSlot support team are retained for as long as necessary to provide ongoing support and to resolve any disputes that may arise.

Once the designated retention period has expired, your personal data will be securely deleted or anonymised in accordance with our standard security procedures.

Privacy Policy Updates

EvoSlot reserves the right to update or modify this Privacy Policy at any time. Members will be notified of any material changes via email or an in-platform notification at least seven days before the changes take effect, except where immediate changes are required for legal or security reasons.

The "Last Updated" date at the top of this page will always reflect the most recent date this Privacy Policy was revised. We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of the EvoSlot platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how EvoSlot handles your personal data, please contact us through the channels below. We take all privacy-related feedback seriously and are committed to responding to every enquiry thoroughly:

• Privacy Email: support@evoslot.best — use the email subject "Privacy Policy Inquiry" for faster processing
• LiveChat: Available 24/7 on the EvoSlot platform for general privacy-related inquiries
• WhatsApp: Number available via your account after logging in to the EvoSlot platform

The EvoSlot team is fully fluent in both Malay and English, and is ready to assist you with any questions regarding your personal data privacy at any time.